We advise you to register online where possible for all of our services, if you are not able to book online please contact the patient navigation team to book your appointments
Appointments can be booked up to 6 weeks in advance. One appointment is for one patient only. If there is more than one patient that wishes to be seen please inform the patient navigator to ensure an appointment is allocated to each patient.
We have Nurse Practitioners who are able to see and treat a range of conditions .Minor Illness , Blood pressure , Minor Injury where possible the patient navigation team will book with the team in the first instant
When you call our team the patient navigators will ask for brief details of your illness/ symptoms. This is at the request of our doctors to ensure that you are directed to the right clinician the first time
When an urgent telephone call is requested from the duty doctor, the doctor will only try to contact you once, so please stay by the phone.
In a number of cases it might considered an appointment with a practice nurse is appropriate rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Nurses’ appointment times vary depending on procedure.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can leave a message to cancel via our telephone system meaning you do not need to hold on the phone.