Patients have the right to:

• Receive treatment from a General Practitioner (GP service).
• Have the treatment explained to you.
• Have a friend or relative with you.

Patients responsibilities:

• To be on time for appointments.
• Inform the surgery if you cannot keep an appointment.
• Inform the surgery or any hospital department or clinic you are attending if you have moved home or changed your telephone number.
• Use emergency services responsibly.
• Treat all health care staff politely.